What our couples say

These reviews are copied from our Trustpilot profile, where you can read them in full. Where we have shortened a review, … marks the cut.

  • 1:1 private consultations with Francesca
  • 2 to 4 weeks to make a ring, usually
  • 7 days a week, by appointment

Reviews from Trustpilot

Rated 5 out of 5.
I had a consultation with Francesca regarding a bespoke ring design. We went through so much in the meeting, factors I never even thought of before! I am super happy with the final product. Great quotes too. Would highly recommend :)
Holly Price, September 2026, via Trustpilot
Rated 5 out of 5.
I went to see Fran back in December with my partner to look at engagement rings. Fran was extremely friendly, welcoming and helpful, and had a lovely range of rings to choose from. I ended up falling in love with one ring in particular, and Fran was incredibly knowledgeable and made the whole experience feel really special. After our visit, Fran was also incredibly helpful in arranging the specific ring I wanted with my partner, making sure everything was just right. She made the whole process so easy and was lovely throughout. I would recommend 100%.
Jasmine, August 2026, via Trustpilot
Rated 5 out of 5.
Some beautiful rings available in stock at Aura diamonds. Lovely office in Cabot Circus, Bristol. Both lab and natural diamonds available to order for custom designs. … highly recommended.
Tamsin Summers, July 2026, via Trustpilot
Rated 5 out of 5.
Fran was so helpful with helping me choose the right ring! Service was really good start to end and the ring itself is perfect and great price
Giusepsl, July 2026, via Trustpilot
Rated 5 out of 5.
Fran was so helpful in getting the ring to be exactly how I wanted it. Good communication and always available and very helpful in getting it in good time so I could pop the question!
Tom, July 2026, via Trustpilot
Rated 5 out of 5.
My partner proposed to me on holiday in Greece and I cannot get over the ring!!! It's my dream ring and it's designed to perfection. I can't thank you enough
Miss Katy Ocallaghan, July 2026, via Trustpilot
Rated 5 out of 5.
I couldn't recommend Fran from Aura Diamonds more! She was so helpful and professional, offering such amazing one to one service. The ring is absolutely gorgeous and I get so many compliments on it. So over the moon, thank you !!
Abbie Price, July 2026, via Trustpilot
Rated 5 out of 5.
Staff were so friendly and knowledgeable. They are very approachable if I have any queries over the ring design and flexible when making changes. I would highly recommend!
Michela Lopresti, July 2026, via Trustpilot
Rated 5 out of 5.
Fran was absolutely perfect in helping me create the ring of my now fiancé. Fran was very upfront with communication- price and ultimately the whole process. I shared with Fran an image of what I wanted and it came out exactly as planned! Would highly recommend
Sam Wiltshire, June 2026, via Trustpilot

Read our reviews on Trustpilot